Privacy Policy for JetsetterApp.com
JetsetterApp.com (“Jetsetter”, “we”, “our”, or “us”) is committed to protecting and respecting your privacy. We recognize the importance of safeguarding personal data and are dedicated to processing personal information in a transparent, secure, and lawful manner in accordance with applicable data protection laws, including the European Union’s General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA), among others.
This Privacy Policy is intended to inform you of our practices regarding the collection, use, disclosure, and safeguarding of your personal data when you use our website, applications, services, and any related products offered via jetsetterapp.com (collectively, the “Services”).
1. Scope of Policy and Data Controller Role
This Privacy Policy applies to all users, visitors, customers, and others who access or use the Services of jetsetterapp.com. JetsetterApp.com operates as the data controller for personal data collected through our website or in connection with our Services, as defined under applicable data protection laws.
By accessing or using jetsetterapp.com, you agree to the terms of this Privacy Policy. This policy does not cover third-party websites or services that we do not control.
2. Categories of Personal Data Processed
We collect a range of personal data to provide and improve our Services. The types of data we collect include:
a) Usage Data:
Information about how you interact with jetsetterapp.com, including your browser type, IP address, device identifiers, location data (where applicable), pages visited, session duration, and referral URLs.
b) Account Data:
Information provided when you create or manage an account, including your name, postal address, email address, phone number, and account credentials.
c) Profile Data:
Preferences, browsing activity, past purchases, travel behavior, saved settings, and other profile-related information used to personalize your experience.
d) Communication Data:
Records of your interactions with us, such as emails sent to [email protected], live chat logs, support tickets, and survey responses.
e) Technical Data:
Details from your device or network connection, such as operating system, device type, screen resolution, language settings, time zone, and hardware identification numbers.
f) Transaction Data:
Data relating to purchases or bookings, including payment information, billing and shipping addresses, transaction history, and confirmations.
g) Preference Data:
Your communications preferences, marketing subscriptions, opt-in/opt-out records, and expressed interests in certain products or services.
3. Legal Bases for Processing
We process your personal data under the following legal bases, as appropriate:
– Consent: When you have provided explicit consent for us to process your information for specific purposes (e.g. marketing communications).
– Contractual necessity: To fulfill or administer a contract with you, including account registration, processing orders, or customer service.
– Legal obligation: To comply with legal requirements or respond to lawful requests from public authorities.
– Legitimate interests: Where processing is necessary for our legitimate business interests and such interests are not overridden by your data protection rights (e.g. improving services, fraud prevention, analytics).
4. Your Data Protection Rights
Subject to applicable laws, you have the following rights regarding your personal data:
– Right of Access: You may request a copy of your personal data that we hold.
– Right to Rectification: You may request correction of inaccurate or incomplete personal data.
– Right to Erasure: You may request the deletion of your personal data, subject to legal retention obligations.
– Right to Restriction: You may request we limit how we use your data in certain circumstances.
– Right to Data Portability: You may request to receive your data in a structured, commonly used, and machine-readable format.
– Right to Object: You have the right to object to processing carried out on the basis of our legitimate interests.
– Right to Withdraw Consent: Where processing is based on consent, you may withdraw it at any time without affecting the lawfulness of processing conducted prior to withdrawal.
To exercise any of these rights, please contact us at [email protected].
5. Security Measures
We employ a range of organizational and technical measures designed to protect personal data from unauthorized access, use, disclosure, alteration, or destruction. These include:
– Secure socket layer (SSL) encryption for data in transit
– Role-based access controls and authentication protocols
– Periodic vulnerability assessments
– Regular data backups and disaster recovery mechanisms
– Employee privacy and security training programs
While we strive to use commercially acceptable means to protect your data, no method of transmission over the internet or method of electronic storage is 100% secure.
6. International Transfers
Given the global nature of our Services, personal data may be transferred to, and processed in, countries outside your jurisdiction, including countries that may not offer the same level of data protection. In such cases, we implement appropriate safeguards, such as Standard Contractual Clauses approved by the European Commission or other adequacy mechanisms, to ensure the protection of your personal data.
7. Data Retention
We retain personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. The retention periods vary by data category:
– Usage and Technical Data: Retained for up to 24 months for analytics and service optimization.
– Account and Profile Data: Stored as long as your account remains active and for a maximum of 6 years after closure, subject to compliance obligations.
– Communication Data: Retained for at least 3 years for recordkeeping and security purposes.
– Transactional Data: Retained for 7 years for accounting, auditing, and reporting compliance.
– Marketing Preferences: Maintained until you withdraw consent or unsubscribe.
8. Cookie Policy
We use cookies and similar technologies (“Cookies”) to provide, secure, and improve our Services, and to recognize you across sessions. Cookies used on jetsetterapp.com include:
– Essential Cookies: Necessary for core site functionality, e.g. security and authentication.
– Functional Cookies: Enable customization and memory of your preferences.
– Performance Cookies: Collect anonymous usage statistics and site performance data.
– Analytics Cookies: Help us understand user behavior via services like Google Analytics.
Cookies do not access or store sensitive personal data unless you actively provide such information.
9. Cookie Management and Compliance
You have the right to control the use of cookies. When you first visit jetsetterapp.com, a cookie banner allows you to accept or deny non-essential cookies. You may also adjust your preferences at any time via our Cookie Settings tool or through your browser settings. We honor “Do Not Track” signals in compliance with CCPA and GDPR frameworks and provide opt-out options for targeted advertising services where applicable.
10. Children’s Privacy
Our Services are not directed to individuals under the age of 13, and we do not knowingly collect personal data from children. If you are a parent or legal guardian and believe your child has provided us with personal data, please contact us at [email protected], and we will take immediate steps to delete such information.
11. Policy Updates and Notifications
We reserve the right to amend this Privacy Policy at our discretion to reflect changes in legal, technical, or business developments. Any changes will be posted on this page, and, where required by law, we will notify you of relevant updates via email or our website interface. Continued use of jetsetterapp.com after such changes signifies your acceptance of the updated policy.
12. Contact Us
For questions, concerns, or requests related to your personal data or this Privacy Policy, you may reach us via:
Email: [email protected]
JetsetterApp.com is dedicated to maintaining a secure and privacy-conscious environment for its users. We are fully committed to compliance with applicable data protection laws and encourage you to reach out if you have any privacy-related concerns.